Website and dashboard
Operationaldosai.pro, dashboard sign-in and the database with conversations and settings.
DOS AI status
Bot replies
OperationalBots receive customer messages and reply to them.
WhatsApp number connections: messages come in and go out.
Connection to Instagram: Direct and comments.
Telegram
OperationalConnection to Telegram: bots and notifications.
Payments
OperationalPayment via Kaspi and by card.
Incident history, last 90 days
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31 October 2026, 19:28-19:36 · 8 min
Not working: Website and dashboard, WhatsApp, Payments.
Resolved.
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31 October 2026, 03:24-03:30 · 6 min
Not working: WhatsApp, Instagram, Telegram, Payments.
Resolved.
-
31 October 2026, 01:12-01:22 · 10 min
Degraded: Bot replies.
Resolved.
-
30 October 2026, 12:30-12:36 · 6 min
Not working: WhatsApp, Instagram, Telegram, Payments.
Resolved.
-
28 October 2026, 00:50-00:56 · 6 min
Not working: WhatsApp, Payments.
Resolved.
-
27 October 2026, 17:16-17:22 · 6 min
Degraded: Payments.
Resolved.
-
27 October 2026, 15:26-15:32 · 6 min
Not working: WhatsApp, Instagram, Telegram, Payments.
Resolved.
-
26 October 2026, 15:30-15:36 · 6 min
Not working: Website and dashboard, Bot replies, WhatsApp, Instagram, Telegram, Payments.
Resolved.
-
25 October 2026, 22:54-23:00 · 6 min
Not working: Telegram, Payments.
Resolved.
-
24 October 2026, 02:56-03:02 · 6 min
Degraded: Payments.
Resolved.
-
23 October 2026, 05:40-05:46 · 6 min
Not working: Website and dashboard, Bot replies, WhatsApp, Instagram, Telegram, Payments.
Resolved.
-
21 October 2026, 20:42-20:48 · 6 min
Degraded: Payments.
Resolved.
-
21 October 2026, 00:00-00:06 · 6 min
Degraded: Payments.
Resolved.
-
20 October 2026, 03:32-03:38 · 6 min
Degraded: Payments.
Resolved.
-
19 October 2026, 13:34-13:38 · 4 min
Not working: WhatsApp.
Resolved.
-
19 October 2026, 11:20-11:26 · 6 min
Not working: WhatsApp.
Resolved.
-
19 October 2026, 11:00-11:04 · 4 min
Not working: WhatsApp.
Resolved.
-
18 October 2026, 23:28-23:44 · 16 min
Not working: WhatsApp, Telegram, Payments.
Resolved.
-
18 October 2026, 23:10-23:16 · 6 min
Not working: WhatsApp.
Resolved.
-
18 October 2026, 21:10-21:14 · 4 min
Not working: WhatsApp.
Resolved.
-
18 October 2026, 20:40-20:48 · 8 min
Not working: WhatsApp.
Resolved.
-
18 October 2026, 20:00-20:04 · 4 min
Not working: WhatsApp.
Resolved.
-
18 October 2026, 19:30-19:36 · 6 min
Not working: Bot replies, WhatsApp.
Resolved.
-
18 October 2026, 19:16-19:20 · 4 min
Not working: WhatsApp.
Resolved.
-
18 October 2026, 14:34-14:42 · 8 min
Not working: WhatsApp.
Resolved.
-
18 October 2026, 14:20-14:24 · 4 min
Not working: WhatsApp.
Resolved.
-
16 October 2026, 18:24-19:10 · 46 min
Not working: Website and dashboard, Bot replies, Instagram, Telegram, Payments.
Stored data (conversations, settings, payments) was not affected.
Resolved.
How we check
- This page runs separately from the DOS AI servers. If our server is unreachable, the page still opens and shows it.
- Website and dashboard: every 2 minutes we open the home page and check the dashboard sign-in service and database reads.
- Bot replies: we watch that customers never wait more than 15 minutes for a bot reply and that the bot gets no errors from the AI model. We count an incident only when several businesses are affected at once: at a single business the cause is usually its own settings (bot switched off, broken integration).
- WhatsApp: we check that the WhatsApp gateway is online and that numbers have not dropped off all at once. We do not count a number its owner unlinked on purpose.
- Instagram and Telegram: we check that our server reaches their servers.
- Payments: we check that the Kaspi cash desk is connected and accepts invoices and that the card payment provider answers. If only one of the two works, the state is “degraded”.
- An incident goes into the history if it lasts two checks in a row (about 4 minutes). Availability is the share of checks in which that part of the service worked; we count “degraded” as working.